Do not let COVID-19 determine your business

Healthcare Excellence: Capacity Management & Resource Planning after Covid-19.

As a healthcare organization you are currently experiencing a lot of stress. We are impressed by the quick operational transformation you have undertaken to address today’s crisis. But how will you manage your capacity and resources post-COVID? How will you efficiently switch to a normal operating mode? How will you ensure to consider the interests of all the stakeholders involved? 

Our expertPeter Willen and Thomas Haspeslagh are willing to have a dialogue on this subject. Click their names to request a Skype meeting! 

Relevant case: 

Supply chain resilience during and after Covid-19.

In a response to the coronavirus, supply chains are being reorganized for the short and long term. A supply chain battle plan for corona creates transparency and identifies where supply chain issues are likely to occur.  In addition, it secures logistics capacity now, but also plans production and distribution for the longer term – which is a challenge when customer demand patterns have become erratic. A clear view on available inventories and net working capital keeps the financial pressure and impact on customers due to the coronavirus under control!

Are you interested in exchanging thoughts on what a battle plan for your supply chain might look like? Do not hesitate to contact our supply chain experts Luc Baetens or Peter Vanderschaeghe!

Relevant reads: 



Smart online strategy during and after Covid-19.

Recent research from GfK Belgium indicates a tremendous increase in online sales. Online sales have taken a historical premium position compared to other channels for categories such as electronics and entertainment. Due to this rapid shift in consumer behaviour, not only retailers but actually the entire service industry and even the government are forced to rethink their online service offering.

But how do you ensure that your online service offering is aligned to customers’ expectations? How does this offering impact your supply chain network design? Which additional or innovative delivery methods such as home delivery suddenly become crucial for your business? Our experts are eager to exchange views on this topic.

Book a Skype meeting with Dorothée Laire or Sofie De Coninck to share ideas about the impact of changing customer needs. Or have a dialogue with our experts Peter Vanderschaeghe, Mathias Fahy or Kobe Wyers to talk about your supply chain network design and delivery methods.

Relevant case:

Optichannel Design during and after Covid-19.

Digital channels such as e-mail, webform, video-chat, chatbot, WhatsApp for business and so on are currently booming in different industries. The healthcare sector is forced to go online and to shift further towards telemedicine where possible. Not only the customer/patient experience, but also the price tag of the interaction form differs significantly depending on the chosen channel. How can your organization optimize the use of different channels in order to realize optimal interactions throughout the customer lifecycle or along patient pathways? How do you balance inbound and outbound interactions across different channels (routing)? How do you optimize total channel costs?

Book a skype meeting with Jan Bellaert, Gert Billen or Suzanne Schöningh to share ideas about your optimal channel mix.

Relevant cases:


The experts of Möbius want to help solve challenges of medical, logistic, economic, social or organizational nature during and after COVID-19 times. Submit your challenge now, we will get back to you. 


You are not alone! All businesses across many industries are facing similar challenges. If you’re an expert in any field and want to share your know-how with your peers, let us know! We would love to connect you with relevant peers and share ideas. Share your interest, sector and expertise here and we’ll connect you.


As a result of COVID-19, we are temporarily changing track with regard to our collaborations, meetings and agreements. We keep on working (from home, of course) and can be reached online during office hours.

Our Möbius experts have become digital stewards and are familiar with the latest tools for video conferencing, virtual workshops, virtual teaching, virtual coaching, webinars, online surveys, digital collaboration, knowledge management and project management.

We have developed our own standards and have integrated the most appropriate available tools in our new digital normality.  Nevertheless, we are open to adapt and adopt your preferred tooling anytime.

Have a quick look on ‘How to roll digitally’

 Do not hesitate to connect with us to learn how you can accelerate the effectiveness and efficiency of your digital and remote workforce.  Contact us at 


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Truthful to our values in times of crisis


We stick with you but keep a safe distance.
Digital tools enable us to continue supporting your challenges.


You are not alone in this difficult period, facing new challenges.
We passionately take on any challenge and help you achieve valuable results with impact.


We resolutely put theory into practice, words into deeds and monitor results.
Even, in this new digital reality, we are driven to make progress.


We assist you in the forced digitalization of daily work and interactions.
We help to turn it into your advantage and add digital ownership to your organization.