Services and Retail

Service organizations and retail business need to understand their customers and employees better than anyone else in order to provide them with the experience they need.

Our insights
Recent stories and downloads



Blockchain was thé hype of the second half of 2017. Bitcoin, just one of the many crypto-currencies, reached a peak of almost 17.000 euros in…

Customers in the digital age

Your clients are changing. This is something to embrace. But before making a digital transformation process in your organization, it is important to understand what your…
Discover all storiesView all downloads
Looking for webinars and whitepapers?
We've got you covered.

Upcoming events

See all events

Our experts

Jan Bellaert
Dorothée Laire
Jonathan Aelterman
Vincent Defour
Peter De Clerck