Only 10% of operational excellence implementations are successful.
Last webinar we talked about the importance of ‘below the waterline’ elements, such as leadership, behavior and engagement, when implementing operational excellence.
This is easily said, but what is behavior? And how do you know the exact behaviors you need to reach continuous improving results?
In this webinar you will
- learn about the different categories of ideal behavior that you need in order to anchor change,
- do a quick test to see in which extend ideal behavior is implemented in your organization,
- learn about the Shingo Model which offers Guiding Principles to define ideal behaviors,
- get a crash course on defining ideal behaviors yourself during a virtual workshop.