CX P2P Session 1: P&V Verzekeringen

As CX professionals, most of us face the same challenges in our efforts to shape a customer driven culture. Therefore, we believe sharing experiences, best practices, pitfalls, cases and ideas amongst CX peers is of great value.

As building bridges fits our purpose, Möbius partnered with Els Dhaeze  to set-up CX PEER2PEER, a network for CX experts and lovers. After a first successful trial at Hyundai with cases from Hyundai Belgium and Vistaprint, we are keen to pursue our plans in 2020. Have you not yet joined our community on LinkedIn? You can participate here: CX Peer 2 Peer community

P&V Verzekeringen is kicking-off with the first CX P2P session of this year: From NPS roll-out up to engaging internal customer ambassadors

Dave Van Ginkel will inspire us about how to become more customer focused and will elaborate on P&V’s CX improvement program with 7 building blocks.

 

Programma

17:00Welcome at P&V Brussels