Are you interested in getting insights from your customers in a qualitative and / or quantitative way?
Are you interested in getting some tips & tricks related to this kind of research techniques?
Join our webinar on May 5th (14h – 15h30) and get inspired with a practical case.
We will focus on several key questions.
- How do you form a good interview guide?
- How do you translate the results from the interviews into an online survey?
- How do you keep the survey short, simple and logic?
- How can you maximize the open – and click rate?
- How can you minimize the drop out percentage?
We foresee time for interactions and sharing experiences with CX peers from industrial, B2B and B2C companies. (Target audience: Everyone with a need to gather customer insights to further improve business operations and customer experience.)
Looking forward to meet you virtually!