Strategy & Transformation Consultant

Strategy and business models
You help clients decide where they want to excel and how to stand out. You contribute to strategic analyses, market exploration and scenario planning, and translate the strategy into a clear Target Operating Model, with the matching structure, processes and culture.

Customer Experience
You help organisations respond to the changing expectations of their customers – whether consumers, citizens, patients, employees ... You map those insights, develop personas and customer journeys and design experiences that are smooth and human.

Digital transformation
You guide organisations in developing and implementing their digital strategy. You help digitalise and automate processes and explore with the client how data and AI can strengthen their services and internal operations.

Approach and implementation
You structure complex issues, help shape the approach and develop practical recommendations. You then support the implementation, from new operating models and business processes to larger transformation programmes, with due attention to change management and buy-in.

Collaboration and client relationships
You work closely with teammates and with the client, from the shop floor to the board. You build relationships of trust, understand your clients’ strategic and operational priorities and spot opportunities to create extra value. You also contribute to proposals, pitches and new services, so that we can keep growing together.

• A master’s degree and 2 to 8 years of relevant work experience in strategy, transformation, customer experience or digital transformation, at a consultancy or within an organisation.

• Strong analytical insight: you bring structure to complex issues and translate them into clear conclusions and recommendations.

• An eye for the human side of change: you know how to bring people along and quickly build trust with clients.

• A healthy dose of team spirit: you work with colleagues and clients to find the best solution.

• Dutch or French as your mother tongue, with at least a good basic knowledge of the other national language. You also speak English fluently.

• Experience with methodologies such as customer journey mapping, service design or change management and an interest in the possibilities of AI are a plus.

💸 an attractive salary package with numerous benefits (such as an electric company car, laptop, insurance, sports and wellbeing initiatives, etc.).

👩🏼‍💻 a role in a self-managing organisational model (holacracy), with the opportunity to carry out important projects with complete freedom and autonomy, allowing you to showcase your talents every day.

💪🏼 a buddy from day one and support from experienced colleagues.

🎓 extensive training opportunities so you can become an expert in your field, develop your own career plan, stay up to date with the latest trends and, above all, stay inspired.

💡 an entrepreneurial and innovative company culture centred on client focus, knowledge sharing and collegiality.

💬 a continuous feedback culture with the drive to keep growing and to earn trust.

🕦 flexible working hours, inspiring offices and the option to work from your own home office.

👥 a great bunch of enthusiastic and passionate colleagues.