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23.02.2021
After a successful edition last year, Voka Oost-Vlaanderen & Möbius continue with their Business Club for Customer Service managers. The business club consists of 6 sessions in which we will tackle some of the challenges customer service is currently facing. Some of the topics that will be addressed are: Defining the right team setup, optimizing the channel strategy, discovering the possibilities of AI & NLP, connecting the dots between supply…
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