Healthcare logistics and supporting processes

Optimizing the vital flow of goods in a network structure

The organization of logistics in a healthcare institution has a direct impact on almost all aspects of valuable care. By optimally designing the logistics processes, financial resources are released that can be reinvested and the resulting time savings for all parties involved cannot be underestimated. An efficient and effective logistics organization is based on a supported vision that is translated to the shop floor.

Our solutions

We know the support services within hospitals and optimize both the individual services as well as the interaction between the services. We translate the logistics vision into the most appropriate control model and prepare the transition to digital enablement. In addition, we are a partner in the implementation and creation of a culture of continuous improvement, enabling both quick wins and structural improvements.

Defining a comprehensive logistics vision

The organization of logistic flows is typically questioned when a new building is installed, departments are merged, or a reorganization is carried out. Different scenarios emerge in this case, such as outsourcing, working via a central logistics platform, and so on. In this endeavor, the financial impact as well as the uniqueness of the processes (urgency, IT environment, etc.) must always be considered.

Möbius assists hospitals and hospital networks in deriving a vision that is supported by the parties involved. By looking at both national and international best practices and by being inspired with innovative solutions, all possible scenarios are mapped out.

Redesigning logistic flows (central sterilization department, pharmacy, lab, kitchen, warehouse, etc.)

Central sterile services department (CSSD)

We evaluate the efficiency of the CSSD based on a maturity model in which we examine using seven axes at what level care services are aligned to the hospital needs. We calculate the optimal capacity in terms of sets and machines and tailor the operation to the consumers of the CSSD.


In line with the hospital strategy, we determine the future strategy for the pharmacy while taking into account all logistic and technical requirements  that exist today. We optimize the existing processes and involve all stakeholders in order to achieve an efficient and supported end result. We combine qualitative information (interviews, gemba walks, etc.) with quantitative information (process times, picking, stock models, etc.) in order to provide the best possible service for the patient.


We assess the lab performance within the hospital and investigate the possibilities in the region of the hospital. Extensive automation, competitive reagent prices and a rationalized operation require a certain scale that is not always possible within the hospital itself. Within the context, we bring stakeholders together to improve service level agreements by means of standardization and segmentation, without having to compromise quality or availability.

Improving processes and culture

Möbius supports hospitals in improving existing processes by introducing continuous improvement. We strive to increase ownership of all stakeholders. We also offer support in the following as a bridge builder and expert in the processes of hospitals and their partners:

1 Integration of the supply chain

Alignment with suppliers (pharma, wholesale) simplifies the purchasing process, e.g. through automatic orders. As a result, inventory costs and risks can be reduced.

4 IoT and AI

Automatic registration systems will provide input for many of the logistic processes, allowing human (medical) intervention to be focused on actual care.

2 Consolidation and network formation

Scale-up through partnerships ensures opportunities for optimization ranging from purchase, distribution and storage up to return flows.

5 Increased complexity and uniqueness

Specialization enables individual medication distribution, depending on allergies and vital parameters. Furthermore it can also help to avoid waste.

3 Automation and robotics

Increased robotization in physical transport of goods and digitalization of supporting processes ensures faster and higher quality in healthcare.

6 Personalization of care

Professionalization of hotel services allows to tailor the patient’s stay in a care facility to his/her individual preferences, for example in meals and entertainment. This is how service can make the difference.

Contact our experts

Olivier Camaly
Benjamin Lelubre
Ayko Rappé
Lien Van den Berghe
Lauren Vanhouteghem

We developed a tool to evaluate the costs and revenues of a care pathway.

We counsel capacity exercises as well.